Ratan Tata’s name may evoke images of industrial might, bold acquisitions, and pioneering business ventures. But the essence of his legacy extends far beyond balance sheets and boardroom victories. When news of his passing at age 86 broke, India mourned the loss of a leader who, at his core, was a man of deep humility

My previous article discussed the classical career pathways leading to a Deputy Head or General Manager position. For some years now, many more options have been available, one of which is the route via Sales and Marketing. As a hotel school graduate or a hotel specialist who has completed an internship, management training program, or

A Strategic Approach As a hotel school graduate or a seasoned hotel specialist, you’ve likely completed internships, management training programs, or classic European apprenticeships. This experience has brought you to a crucial point in your career, where you have a clear career goal, whether aiming for an aspiring department head position in general management or

Reflecting on my previous post, I outlined the inevitable mistakes that are particularly relevant to the hospitality industry and should be avoided in your first and future management positions. These mistakes, which apply to each new manager position, include understanding your superior’s expectations, navigating team dynamics and expectations, setting clear goals, communicating them effectively, and