The best hoteliers are not made in classrooms. They are forged in the heat of the kitchen, the midnight chaos of the Front Desk, the backbreaking rhythm of Housekeeping. You cannot manage what you have never done. I once watched a young manager—sharp suit, hotel school degree—try to lecture a veteran housekeeper on efficiency. The […]
The Hard Truth About Hospitality Read More »
WHY YOUR ONLINE APPLICATION MIGHT NEVER BE SEEN You probably think you’ve done everything right when you hit “submit” on an online job application. Your resume is polished, your cover letter is crafted, and you’ve clicked through every checkbox in the portal. But here’s the hard truth: submitting an application is just the beginning of
THE HIDDEN JOB MARKET Read More »
A true story… The sprawling Grand Hotel, with its marble floors and shimmering chandeliers, was where Emy and Claudia first crossed paths. Emy had just completed a three-year apprenticeship, and Claudia, fresh from the prestigious halls of a well-known hotel management school, both young women stood on the precipice of their careers, eyes gleaming with
HOW AMBITIOUS ARE YOU REALLY? Read More »
Ratan Tata’s name may evoke images of industrial might, bold acquisitions, and pioneering business ventures. But the essence of his legacy extends far beyond balance sheets and boardroom victories. When news of his passing at age 86 broke, India mourned the loss of a leader who, at his core, was a man of deep humility
Ratan Tata: A Journey of Humility and Hard Work Read More »
In my last message, I discussed the Hospitality’s Labor Crisis and How It Helps Your Career Advancement. Today, I want to delve deeper into the incredible opportunities available, especially in Europe, due to staff shortages. The rapid advancement of young professionals in our industry today is not just unique, it’s a beacon of hope and
YOUR CAREER IS YOUR BUSINESS Read More »
With the ongoing labor shortage in the hotel industry, you should listen but not waste your time reading about it. This continued – European and North American crisis presents an unprecedented opportunity for everyone to build their career from the ground up.As a veteran with a 40-year career, I had to look for a job
HOSPITALITY’S LABOR CRISIS AND HOW IT HELPS YOUR CAREER ADVANCEMENT. Read More »
My previous article discussed the classical career pathways leading to a Deputy Head or General Manager position. For some years now, many more options have been available, one of which is the route via Sales and Marketing. As a hotel school graduate or a hotel specialist who has completed an internship, management training program, or
Pathway to General Management via Sales and Marketing Read More »
A Strategic Approach As a hotel school graduate or a seasoned hotel specialist, you’ve likely completed internships, management training programs, or classic European apprenticeships. This experience has brought you to a crucial point in your career, where you have a clear career goal, whether aiming for an aspiring department head position in general management or
YOUR PATH TO HOTEL GENERAL MANAGEMENT Read More »
Taking a break from the communication bombardment. While I may no longer be orchestrating the daily operations of hotels, my schedule remains brimming with activity. The luxuries I relish now are blessings I didn’t have during my tenure as a hotelier. Regrets? None. Yet, a notable realization prompts today’s nugget of wisdom, tailor-made for you.
READ A GOOD BOOK AND DISCONNECT Read More »
Reflecting on my previous post, I outlined the inevitable mistakes that are particularly relevant to the hospitality industry and should be avoided in your first and future management positions. These mistakes, which apply to each new manager position, include understanding your superior’s expectations, navigating team dynamics and expectations, setting clear goals, communicating them effectively, and
TOP 10 MISTAKES OF YOUNG MANAGERS (2/2) Read More »
